Base Order Administrator

An exciting opportunity to work at Huddersfield AxFlow.

DEPARTMENT: Huddersfield Sales

LOCATION: Axflow Huddersfield

REPORTS TO:Huddersfield Base Manager

JOB PURPOSE:

Responsibility for ensuring all customer orders are processed in a timely manner & to update customer expectations.
Responsibility for ensuring all purchase orders are placed & progressed in a timely manner to ensure the customer expectation is met.
Responsibility for following up repair quotes (0.01) to maximise order intake
Responsibility for administering all goods received in and out.
Assisting the Base Manager with ad hoc administration duties as and where needed.

PRINCIPLE ACCOUNTABILITIES:

To progress all customer quotes for repairs, to receive an order or return the pump
To process all customer orders received in a timely manner & monitor the order book to ensure all orders are despatched in accordance with customer expectations.
To place all relevant purchase orders & progress to ensure delivery timescales are met.
To record & allocate all fulfilled purchase orders to the relevant job
To ensure all despatched goods are included in the daily invoice run to expedite payment from the customer.
Record all after sales issues & chase to ensure they are resolved.
To answer all telephone calls, act as receptionist & coordinate incoming & outgoing post.
Any other relevant & reasonable duties that may be requested by the Base Manager.

Experienced office administrator
Computer literate with basic Excel & good working knowledge of Word
Confident user of Management Information System (Microsoft Dynamics an advantage but not essential)

CORE COMPETENCIES:-