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Internal Sales and Contracts Engineer

This is an excellent and demanding opportunity to become a key part of a dynamic engineering team working in a fast moving environment.

 

JOB PURPOSE

 

  • To provide accurate quotations and technical reports in relation to the repair of pumps and other mechanical equipment.
  • To provide technical engineering support to the Installation & Service (South) Team

 

PRINCIPLE ACCOUNTABILITIES:

 

  • Provide technical support to the Installation & Service (South) department.
  • Produce quotations and costing sheets for external sales team in an acceptable form, technically and commercially correct and completed in a professional manner with correct address, grammar and spelling.
  • Set up new business partners/quotation/contacts on CRM
  • Responsible for customer liaison in relation to the repair/service of pumps and mechanical equipment.
  • To fully understand the customer requirements to propose/present the correct solution.
  • Working with the workshop supervisor to coordinate with the workshop engineers the inspection to assess and prepare a report & accurate quotation for the customer.
  • Management of the repair to ensure agreed deadlines are met or arrange for the faulty equipment to be reassembled & returned to the customer.
  • Delivery of project within defined timescales and to the customer satisfaction
  • Assist the Engineering Manager and Service Co-ordinator to compile engineering reports including Risk Assessments and Method Statements for site work.
  • Coordination of H&S requirements within base including monitoring training records and requirements
  • When required, attend off site premises to provide engineering support
  • Assist the Base Manager with enquiries and ad hoc jobs as and where needed.

 

 

KNOWLEDGE, SKILLS & EXPERIENCE NECCESSARY:-

 

  • Communication & Interpersonal skills
  • Excellent oral and written communication
  • Able to react to urgent breakdown situations.
  • Mechanical Engineering Experience, with knowledge of rotating equipment an advantage.
  • Knowledge of vibration analysis and mechanical seals an advantage.
  • Intermediate Microsoft Excel & Word
  • Clean and Full driving licence

 

CORE COMPETENCIES:-

 

  • Ownership and responsibility
  • Energetic, committed, enthusiastic, hands on approach
  • Good communication skills
  • Accuracy and attention to detail.
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