This newly created role will be based in slough and will work within the internal sales team.
An opportunity has arisen for a Technical Coordinator to join our Internal Sales team based within our Head Office in Slough. This newly created position will assist our customers in identifying technical components and parts used in pumps, heat exchanges, valves, homogenisers and other products.
Excellent in handling customer enquiries both written and oral, you will be responsible for identification and price quotations, whilst utilising your technical knowledge to ensure our customers receive the right parts, first time.
Full training on our products will be provided but you would ideally have an interest in technical information and the ability to use technical manuals and exploded diagrams to identify specific parts. An entry level engineering qualification would provide you with a distinct advantage.
Key responsibilities include:
- Handling customer enquiries and the provision of quotations using the CRM/ERP system
- Responsibility for ensuring quotations are followed up and processed in a timely manner
- Liaison and collaboration with the order processing team
- To ensure customers have the Company’s latest set of terms & conditions- variances to be referred to Finance team
- To assist and provide cover for team members including telephones
If you are looking to join a friendly company, have a hands on approach, able to work on own initiative and the ability to plan, organise and meet deadlines we would like to hear from you.
This is an opportunity to join AxFlow GB, a friendly company with 100 UK employees. Part of the AxFlow Group, a division of Axel Johnson Group, which has enjoyed dynamic growth to become the largest positive displacement pump Group Distributor organisation in Europe.
AxFlow GB provides its customers with a complete service whether it’s a ‘pump-in-a-box’, complex custom-built system or servicing their pumps on site or back to one of its four service bases in the UK. They are a distributor of Pumps and Pumping Systems for the, oil & gas, chemical, petrochemical, power, nuclear, industrial, process, food, beverage, commercial and associated markets
- Company Pension Scheme
- 33 days holiday (including Bank Holidays)
- Profit share scheme
To apply or find out more email Emma: HR@axflow.co.uk with CV and covering letter.