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Technical Support Engineer

An exciting opportunity has arisen for a Technical Support Engineer. This externally based role will require you to travel nationally, providing technical support in Power, Water, Utilities, Land Drainage, Ports, Quarries and Poultry Processing.

An exciting opportunity has arisen for a Technical Support Engineer.  This newly created role will require the individual to work nationally across the UK ensuring they provide technical support in the area of Power, Water, Utilities, Land Drainage, Ports, Quarries and Poultry Processing.

Principally experienced in pump service and repair, you will be responsible end to end project management including cost estimates for equipment and labour, identification of specific products and solutions, implementation and customer liaison.

In addition, there is the opportunity for you to expand our customer base by developing and acquiring new accounts.

Applicants would ideally have experience in both mechanical and electrical engineering together with the practical ability to install/fault find and service pumps.  As the position is based nationally, a full clean driving licence will be required.

Key Responsibilities

  • Provision of technical support, including site surveys where necessary across the AxFlow bases nationally
  • Provision of cost estimates for equipment and labour to include customer presentations and quotations
  • To offer hands on technical support during customer shutdowns
  • To understand customer requirements both internally and externally to offer the best technical solutions
  • To maximise sales and quotations for a defined market sector
  • To establish relationships with customers to deliver customer excellence

Relevant training will be provided where necessary and the successful candidate must comply with all Health & Safety regulations onsite

If you are looking to join a friendly company, have a hands on approach, an aptitude for selling, able to work on own initiative and the ability to communicate effectively at all levels, we would like to hear from you. 

This is an opportunity to join AxFlow GB, a friendly company with 100 UK employees. Part of the AxFlow Group, a division of Axel Johnson Group, which has enjoyed dynamic growth to become the largest positive displacement pump Group Distributor organisation in Europe.

AxFlow GB provides its customers with a complete service whether it’s a ‘pump-in-a-box’, complex custom-built system or servicing their pumps on site or back to one of its four service bases in the UK. They are a distributor of Pumps and Pumping Systems for the, oil & gas, chemical, petrochemical, power, nuclear, industrial, process, food, beverage, commercial and associated markets

Benefits include:

  • 33 days holiday (including Bank Holidays)
  • Profit share scheme

To apply or find out more email Emma: HR@axflow.co.uk with CV and covering letter.

 

HR department
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