Credit Controller
Job Purpose
The role involves delivering an accurate and efficient credit control service by building and
maintaining strong relationships with customers and internal stakeholders. It ensures smooth and
timely payments, minimises the risk of bad debts, monitors debtor balances to keep debtor days to a
minimum, and reports outstanding issues to management, including potential serious payment
defaults or withdrawal of insured credit limits.
PRINCIPLE ACCOUNTABILITIES
- Responsible for maintenance of all customer information in ERP system to ensure it is up-to date and accurate, as well as keeping other electronic records related to AR in safe, tidy and
well organised manner - Proactively manage customers to ensure agreed payment terms are being met, reconciling complex customer’s accounts and dealing with customers’ queries
- Responsible for setting up and regularly evaluating and reviewing credit limits in line with up-to-date credit checks and credit insurance, including liaising with Sales department, to reduce risk of bad debts
- Administration of new customers, including completion and approval of customer credit application forms, performing credit checks, obtaining relevant insurance, setting up new customer accounts in ERP, assisting and leasing with sales and sales order processing teams when required
- Release Hold Orders in a timely manner in line with company’s policy
- Responsible for daily bank reconciliation, including posting and allocation of all cash receipts and DD
- Daily invoice run and loading invoices onto customer portal, monthly statement run.
- Responsible for reviewing and authorising sales orders in accordance with company policy before they are entered into the ERP system.
- Preparation and submissions of quarterly declaration for credit insurance company or other reports ensuring the company complies with the credit insurance policy
- To provide regular updates to financial controller on debt activity reporting on all accounts with analysis and commentary on weekly / monthly basis
- Prepare & analyse weekly / monthly debtors report on Microsoft Excel for review which will be distributed to key internal stakeholders
- Assist in the month-end, year-end and audit processes, including calculating bad debt
provision and analysing AR ledge - Responsible for supporting credit control across subsidiaries by providing guidance, assistance, and coordination to ensure effective credit management
- To recommend and support development in processes, reporting and software systems
- Any other relevant & reasonable duties that may be requested by the Financial Controller
Knowledge, skills & necessary experience:
- Experience of credit control
- Competency with large ERP systems
- Must have good experience of analysing debtor reports
- Microsoft Word and Excel, including Lookups and Pivot Tables
Core Competencies:
- Team player with friendly, professional and can-do attitude
- Confident communicator dealing with a range of stakeholders
- Strong analytical skills and attention to detail
- Excellent time management skills and ability to prioritise a demanding workload
- Problem solving skills
